Elder Care Services Walk-In Help

Join Shari Hanson, SHIP Counselor and Information & Assistance Coordinator at Elder Care Services, for a 30 minute one-on-one session to answer your questions regarding:

  • Medicare (Prescription Drug Plans, Supplemental Plans and Medicare Advantage Plans)
  • Medicaid
  • Benefit Access (License Plate Sticker Program)
  • SNAP
  • LIHEAP (Energy Assistance and Weatherization)
  • Other cost saving programs and to provide assistance with the application process.

Walk-in to the library between 1:00-2:00pm the day ofWalk-in availability not guaranteed.

Appointments will be private sessions with Shari in Meeting Room 1 on the first floor of the library at the bottom of the staircase. Call with any questions to speak with an Adult Services Library Assistant at (815) 895-2500 ext. 410.

Appointments are available to Seniors and their caregivers on the second Thursday of each month. Make sure to bring your questions and any documentation needed. Assistance is available to seniors within our library district and the broader community free of charge. More information about our partnership with Elder Care Services, a not-for-profit 501(c)(3) agency in DeKalb, can be found at: https://www.ecsdekalb.org or (815) 758-6550.


Oct 12 2023


1:00 pm - 2:00 pm

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